CLIENT CARE SUPERVISOR
Cassie joined the team in 2022 as a Veterinary Liaison, bringing more than 30 years of customer service and hotel management experience. In early 2025, she stepped into the role of Client Care Supervisor, where she now leads our Reception and Veterinary Liaison teams. Cassie is passionate about supporting clients, strengthening team communication, and creating a welcoming experience for both pets and their families.
